{"id":29656,"date":"2020-12-17T18:17:47","date_gmt":"2020-12-17T18:17:47","guid":{"rendered":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/terms-and-conditions\/"},"modified":"2026-10-09T13:52:43","modified_gmt":"2026-10-09T13:52:43","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/ar\/%d8%a7%d9%84%d9%85%d8%b2%d9%8a%d8%af\/%d8%a7%d9%84%d8%b4%d8%b1%d9%88%d8%b7-%d9%88%d8%a7%d9%84%d8%a3%d8%ad%d9%83%d8%a7%d9%85\/","title":{"rendered":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645"},"content":{"rendered":"\t\t
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Ashtry Global<\/strong><\/h2>


\u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0643\u0647\u0631\u0628\u0627\u0626\u064a\u0629 \u0648\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0646\u0632\u0644. \u062a\u0639\u0647\u062f Ashtry Global \u0628\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u0648\u0636\u0645\u0627\u0646 \u062a\u0648\u0635\u064a\u0644 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0643\u0647\u0631\u0628\u0627\u0626\u064a\u0629 \u0648\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0646\u0632\u0644 \u0628\u0623\u0645\u0627\u0646 \u0648\u0628\u062f\u0642\u0629.

\u0646\u0641\u0647\u0645 \u0623\u0646 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0645\u0646\u0632\u0644\u064a\u0629 \u062a\u062a\u0637\u0644\u0628 \u0645\u0639\u0627\u0645\u0644\u0629 \u062e\u0627\u0635\u0629\u060c \u0644\u0630\u0644\u0643 \u0642\u0645\u0646\u0627 \u0628\u0625\u0646\u0634\u0627\u0621 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646 \u0647\u0630\u0647 \u0644\u0636\u0645\u0627\u0646 \u0648\u0635\u0648\u0644 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0628\u0623\u0645\u0627\u0646 \u0648\u0641\u064a \u062d\u0627\u0644\u0629 \u0645\u0645\u062a\u0627\u0632\u0629.

1. \u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0648\u0623\u0648\u0642\u0627\u062a\u0647\u0627<\/strong>
\u0646\u0642\u0648\u0645 \u0628\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0625\u0644\u0649 \u0627\u0644\u0642\u0627\u0647\u0631\u0629 \u0648\u0627\u0644\u062c\u064a\u0632\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u0633\u0637\u0648\u0644 \u062a\u0648\u0635\u064a\u0644 \u0634\u0631\u0643\u062a\u0646\u0627 \u0623\u0648 \u0634\u0631\u0643\u0627\u062a \u0634\u062d\u0646 \u0645\u062a\u062e\u0635\u0635\u0629 \u0641\u064a \u0646\u0642\u0644 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u062b\u0642\u064a\u0644\u0629.
\u0627\u0644\u0642\u0627\u0647\u0631\u0629 \u0648\u0627\u0644\u062c\u064a\u0632\u0629 (\u0627\u0644\u0645\u062f\u0646 \u0627\u0644\u0643\u0628\u0631\u0649):
\u2013 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0641\u064a \u063a\u0636\u0648\u0646 2\u20134 \u064a\u0648\u0645 \u0639\u0645\u0644 \u0645\u0646 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0637\u0644\u0628.
\u2013 \u0633\u0627\u0639\u0627\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644: \u0645\u0646 \u0627\u0644\u0633\u0628\u062a \u0625\u0644\u0649 \u0627\u0644\u062e\u0645\u064a\u0633\u060c \u0645\u0646 \u0627\u0644\u0633\u0627\u0639\u0629 9:00 \u0635\u0628\u0627\u062d\u064b\u0627 \u0625\u0644\u0649 8:00 \u0645\u0633\u0627\u0621\u064b.
\u2013 \u0644\u0627 \u062a\u062a\u0648\u0641\u0631 \u0627\u0644\u062a\u0648\u0635\u064a\u0644\u0627\u062a \u0641\u064a \u0623\u064a\u0627\u0645 \u0627\u0644\u062c\u0645\u0639\u0629 \u0623\u0648 \u0627\u0644\u0639\u0637\u0644\u0627\u062a \u0627\u0644\u0631\u0633\u0645\u064a\u0629 \u0625\u0644\u0627 \u0625\u0630\u0627 \u062a\u0645 \u0627\u0644\u062a\u0631\u062a\u064a\u0628 \u0644\u0647\u0627 \u0645\u0633\u0628\u0642\u064b\u0627.
\u0645\u062d\u0627\u0641\u0638\u0627\u062a \u0623\u062e\u0631\u0649 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u062d\u0627\u0621 \u0645\u0635\u0631:
\u0646\u0642\u0648\u0645 \u0628\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0625\u0644\u0649 \u062c\u0645\u064a\u0639 \u0645\u062d\u0627\u0641\u0638\u0627\u062a \u0645\u0635\u0631\u060c \u0628\u0627\u0633\u062a\u062b\u0646\u0627\u0621 \u0645\u062d\u0627\u0641\u0638\u0627\u062a \u0627\u0644\u062d\u062f\u0648\u062f \u0648\u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0644\u0628\u062d\u0631 \u0627\u0644\u0623\u062d\u0645\u0631\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0645\u062d\u0627\u0641\u0638\u0627\u062a \u0627\u0644\u0628\u062d\u0631 \u0627\u0644\u0623\u062d\u0645\u0631\u060c \u0648\u0627\u062f\u064a \u062c\u062f\u064a\u062f\u060c \u0645\u0637\u0631\u0648\u062d\u060c \u0634\u0645\u0627\u0644 \u0633\u064a\u0646\u0627\u0621\u060c \u0648\u062c\u0646\u0648\u0628 \u0633\u064a\u0646\u0627\u0621.
\u2013 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0641\u064a \u063a\u0636\u0648\u0646 2\u20135 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644 \u0645\u0646 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0637\u0644\u0628.
\u2013 \u0633\u0627\u0639\u0627\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644: \u0645\u0646 \u0627\u0644\u0633\u0628\u062a \u0625\u0644\u0649 \u0627\u0644\u062e\u0645\u064a\u0633\u060c \u0645\u0646 \u0627\u0644\u0633\u0627\u0639\u0629 9:00 \u0635\u0628\u0627\u062d\u064b\u0627 \u0625\u0644\u0649 8:00 \u0645\u0633\u0627\u0621\u064b.
\u2013 \u0644\u0627 \u062a\u062a\u0648\u0641\u0631 \u0627\u0644\u062a\u0648\u0635\u064a\u0644\u0627\u062a \u0641\u064a \u0623\u064a\u0627\u0645 \u0627\u0644\u062c\u0645\u0639\u0629 \u0623\u0648 \u0627\u0644\u0639\u0637\u0644\u0627\u062a \u0627\u0644\u0631\u0633\u0645\u064a\u0629 \u0625\u0644\u0627 \u0625\u0630\u0627 \u062a\u0645 \u0627\u0644\u062a\u0631\u062a\u064a\u0628 \u0644\u0647\u0627 \u0645\u0633\u0628\u0642\u064b\u0627.<\/p>


2. \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646<\/strong>
\u062a\u0639\u062a\u0645\u062f \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 \u0639\u0644\u0649 \u0645\u0646\u0637\u0642\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u062c\u063a\u0631\u0627\u0641\u064a\u0629 \u0648\u062d\u062c\u0645 \u0648\u0648\u0632\u0646 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629.
\u0633\u064a\u062a\u0645 \u0639\u0631\u0636 \u0627\u0644\u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a\u0629 \u0628\u0634\u0643\u0644 \u0645\u0646\u0641\u0635\u0644 \u0641\u064a \u0645\u0644\u062e\u0635 \u0627\u0644\u0637\u0644\u0628 \u0642\u0628\u0644 \u0627\u0644\u062f\u0641\u0639.
\u0639\u0631\u0648\u0636 \u062e\u0627\u0635\u0629: \u0642\u062f \u062a\u0643\u0648\u0646 \u0627\u0644\u0634\u062d\u0646 \u0627\u0644\u0645\u062c\u0627\u0646\u064a \u0645\u062a\u0627\u062d\u064b\u0627 \u062e\u0644\u0627\u0644 \u0627\u0644\u062d\u0645\u0644\u0627\u062a \u0627\u0644\u062a\u0631\u0648\u064a\u062c\u064a\u0629\u060c \u062e\u0627\u0636\u0639\u0629 \u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u0639\u0631\u0636 \u0627\u0644\u0645\u0639\u0645\u0648\u0644 \u0628\u0647\u0627.
\u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 \u0627\u0644\u0642\u064a\u0627\u0633\u064a\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u062d\u0627\u0621 \u0645\u0635\u0631 (\u0639\u0646\u062f \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0639\u0631\u0636 \u062a\u0631\u0648\u064a\u062c\u064a):
\u0627\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \/ \u0627\u0644\u0645\u0646\u0637\u0642\u0629 \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 (\u062c.\u0645.)
-\u0627\u0644\u062c\u064a\u0632\u0629 100
-\u0627\u0644\u0642\u0627\u0647\u0631\u0629 100
-\u0627\u0644\u0642\u0644\u064a\u0648\u0628\u064a\u0629 145
-\u0627\u0644\u0625\u0633\u0643\u0646\u062f\u0631\u064a\u0629 145
-\u0627\u0644\u0628\u062d\u064a\u0631\u0629 145
-\u0643\u0641\u0631 \u0627\u0644\u0634\u064a\u062e 145
-\u0627\u0644\u063a\u0631\u0628\u064a\u0629 145
-\u0627\u0644\u062f\u0642\u0647\u0644\u064a\u0629 145
-\u0627\u0644\u0645\u0646\u0648\u0641\u064a\u0629 145
-\u0627\u0644\u0634\u0631\u0642\u064a\u0629 145
-\u062f\u0645\u064a\u0627\u0637 145
-\u0628\u0648\u0631 \u0633\u0639\u064a\u062f 145
-\u0627\u0644\u0625\u0633\u0645\u0627\u0639\u064a\u0644\u064a\u0629 145
-\u0627\u0644\u0633\u0648\u064a\u0633 145
-\u0627\u0644\u0641\u064a\u0648\u0645 145
-\u0628\u0646\u064a \u0633\u0648\u064a\u0641 155
-\u0627\u0644\u0645\u0646\u064a\u0627 155
-\u0623\u0633\u064a\u0648\u0637 155
-\u0633\u0648\u0647\u0627\u062c 155
-\u0642\u0646\u0627 195
-\u0627\u0644\u0623\u0642\u0635\u0631 195
-\u0623\u0633\u0648\u0627\u0646 195
-\u0627\u0644\u063a\u0631\u062f\u0642\u0629 195
-\u0631\u0627\u0633 \u063a\u0627\u0631\u0628 195
-\u0645\u0631\u0633\u0649 \u0645\u0637\u0631\u0648\u062d 195<\/p>


3. Special Delivery Conditions for<\/strong> Heavy Appliances (Transportation and Lifting)
Due to the size and weight of large household appliances, such as refrigerators, washing machines, large-screen TVs, and cookers, the following conditions apply:<\/p>


\u2013 Delivery Location: Delivery includes transportation to the building entrance or the customer\u2019s apartment, provided that an elevator is available and can accommodate the appliance.
\u2013 Lifting Charges: If there is no elevator or the staircase is too narrow, the customer must inform our customer service team in advance. Additional charges may apply for lifting appliances to upper floors, specifically from the third floor upward when no elevator is available.
\u2013 Access Requirements: Customers must ensure that doorways, hallways, and other access points are clear and wide enough to allow the appliance and delivery team to pass through safely.<\/p>


4. Product Inspection and Receipt (Important)<\/strong>
Customers or their authorized representatives must inspect the delivered products before the delivery representative leaves.
\u2013 Customer Responsibility: The customer must carefully inspect the product\u2019s external condition and verify that it matches the invoice.
\u2013 Physical Condition: Check for visible cracks, scratches, dents, or other external damage to the appliance or screen.
\u2013 Proof of Receipt: Signing the delivery receipt confirms that the product has been received with no visible damage and with its externally verifiable accessories and components accounted for. Claims for visible damage or missing items may not be accepted after the delivery representative has left.<\/p>


5. Installation and Setup Services<\/strong>
\u2013 Authorized Installation: Certain appliances, including air conditioners, dishwashers, water heaters, and cookers, may require installation by Ashtry Global\u2019s technical team or an authorized service provider to activate or maintain the manufacturer\u2019s warranty.
\u2013 Important Notice: Do not open the product packaging or attempt to operate the appliance yourself when the manufacturer or authorized service provider requires the packaging to be opened by a technician. Failure to follow the manufacturer\u2019s instructions may affect warranty coverage or eligibility for replacement in the event of a manufacturing defect.
\u2013 Installation Scheduling: Installation appointments will be coordinated within 24\u201348 hours<\/strong> of product receipt, subject to technician availability and the applicable service arrangements.<\/p>


6. Delivery Rescheduling and Failed Delivery Attempts<\/strong>
\u2013 Rescheduling Requests: Customers who wish to postpone delivery must notify customer service at least 24 hours before the scheduled delivery time.
\u2013 Failed Delivery Attempts: If the customer cannot be reached at the agreed delivery time, or the order is cancelled after the shipment has left with the delivery representative without a valid reason, Ashtry Global reserves the right to charge the customer for the applicable shipping and return costs, subject to the applicable terms and conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Ashtry Global Electrical Appliances and Home Products. Ashtry Global is committed to providing an exceptional shopping experience and ensuring the safe and reliable delivery of all electrical appliances and home products. We understand that household appliances require special handling, so we have established this shipping policy to ensure that your products arrive safely and in…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":37211,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-29656","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/pages\/29656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/comments?post=29656"}],"version-history":[{"count":6,"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/pages\/29656\/revisions"}],"predecessor-version":[{"id":57462,"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/pages\/29656\/revisions\/57462"}],"up":[{"embeddable":true,"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/pages\/37211"}],"wp:attachment":[{"href":"https:\/\/ashtryglobal.geniusinfinitysolutions.com\/wp-json\/wp\/v2\/media?parent=29656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}